Service Overview and Acceptance

These Terms of Service govern your use of Sakura Thread's fashion curation platform and related services. By accessing or using our platform, you agree to be bound by these terms. Our service provides fashion styling recommendations, trend analysis, and curated product selections focused on Tokyo street fashion culture.

We reserve the right to modify these terms at any time, with changes taking effect upon posting. Continued use of our services after such changes constitutes acceptance of the updated terms.

User Accounts and Responsibilities

To access certain features of our platform, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

Platformge Guidelines

You may use our platform only for lawful purposes and in accordance with these terms. You agree not to use the platform in ways that could damage, disable, or impair our services or interfere with other users' enjoyment of the platform.

Prohibited activities include but are not limited to: attempting to gain unauthorized access to any portion of the platform, transmitting viruses or malicious code, engaging in automated data collection, or using the service for any commercial purpose without explicit authorization.

Styling Services and Recommendations

Our styling services are provided for informational and entertainment purposes. While we strive to provide accurate and helpful recommendations, we make no warranties about the suitability of any particular style or product for your individual needs or preferences.

Style recommendations are based on current trends, seasonal patterns, and user preferences but are subject to change. We do not guarantee the availability of recommended products or the accuracy of third-party product information.

Membership and Subscription Services

Paid memberships provide access to premium styling services and features. Membership fees are charged according to the plan you select and are billed in advance on a recurring basis unless cancelled.

You may cancel your membership at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial membership periods except as required by applicable law.

Product Orders and Delivery

When you place orders through our platform, you are entering into a purchase agreement with the respective brand or retailer. We facilitate these transactions but are not the seller of the products unless explicitly stated.

Delivery timeframes are estimates and may vary based on product availability, location, and external factors. While we aim to provide same-day delivery within Tokyo's 23 special wards, we cannot guarantee specific delivery times.

Returns and Exchanges

Return and exchange policies vary by product and brand. Items purchased through our platform are generally subject to the return policy of the originating retailer or brand. We provide assistance with return processes but cannot override individual brand policies.

Size exchanges may be available for certain products subject to availability and condition requirements. Processing times for returns and exchanges may vary and are dependent on third-party fulfillment partners.

Intellectual Property Rights

The Sakura Thread platform, including all content, features, and functionality, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.

User-generated content remains your property, but you grant us a license to use, display, and distribute such content in connection with our services. You represent that you have the right to grant this license for any content you submit.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information but cannot guarantee absolute security of data transmitted over the internet. You acknowledge the inherent risks of online data transmission.

Third-Party Services and Links

Our platform may contain links to third-party websites, services, or applications that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party services.

Integration with payment processors, delivery services, and brand partners is provided for your convenience. These third parties have their own terms of service and privacy policies that govern your use of their services.

Limitation of Liability

To the fullest extent permitted by law, Sakura Thread shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claims related to the service is limited to the amount you paid us in the twelve months preceding the claim. These limitations apply even if we have been advised of the possibility of such damages.

Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if they qualify.

The arbitration will be conducted by a neutral arbitrator in accordance with the rules of the Commercial Arbitration Association. The arbitration will be held in Tokyo, and conducted in English orese as agreed upon by the parties.

Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of, without regard to conflict of law principles. Any legal action or proceeding related to these terms shall be brought exclusively in the courts of Tokyo.

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access to our platform. We may temporarily suspend or restrict access for maintenance, updates, or technical issues.

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with or without notice. We shall not be liable for any such modifications, suspensions, or discontinuations.

Termination

You may terminate your account at any time by following the cancellation procedures in your account settings. We may terminate or suspend your account immediately if you violate these terms or engage in conduct that we determine to be harmful to our service or other users.

Upon termination, your right to use the service ceases immediately. Provisions regarding intellectual property, limitation of liability, and dispute resolution shall survive termination.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@oltharwind.com
Phone: +81 3-3491-1558
Address: 6 Chome-15-12 Nishigotanda, Shinagawa City, Tokyo 141-0031