Privacy Policy

Information Collection and Purpose

Sakura Thread collects personal information to provide fashion curation services. We gather data including your style preferences, body measurements, purchase history, and browsing patterns to deliver styling recommendations that align with Tokyo street fashion trends.

Our platform utilizes analytics to understand your fashion preferences, seasonal needs, and lifestyle requirements. This information enables our stylists to curate looks that resonate with your personal aesthetic while staying current withese fashion culture.

Personal Data Categories

We collect various types of personal information including contact details, payment information, style preferences, body measurements, delivery addresses, and communication records with our stylist team. Additionally, we process browsing behavior, device information, and interaction patterns with our platform.

For our membership services, we maintain styling profiles, outfit history, feedback on recommendations, and preferences for future curation. This data approach helps our recommendations become more accurate and personalized over time.

Data Processing and Analytics

Your information is processed using algorithms that analyze Tokyo fashion trends, seasonal patterns, and individual style evolution. We combine this automated processing with expertise from our local stylist team to create a unique curation experience.

Our data processing includes trend analysis for forecasting, size fit optimization, and seasonal wardrobe planning. We also analyze delivery patterns to optimize our local Tokyo logistics network for efficiency and customer satisfaction.

Third-Party Partnerships and Sharing

We share limited information with carefully selected partners including local designers, delivery services, and payment processors. These partnerships enable us to offer exclusive pieces, ensure secure transactions, and maintain our same-day delivery service across Tokyo's 23 special wards.

Our partner network includesese fashion brands, international labels with Tokyo presence, and logistics providers. All partners are bound by strict confidentiality agreements and are required to maintain the same privacy standards we uphold.

Cookies and Tracking Technologies

Sakura Thread employs cookies, web beacons, and similar technologies to enhance your browsing experience and provide personalized content. These tools help us remember your preferences, track your styling journey, and optimize our platform performance.

We use both session and persistent cookies to maintain your login status, remember your size preferences, and provide seamless access to your styling history. You can manage cookie preferences through your browser settings, though some features may be limited if cookies are disabled.

Data Security and Protection

We implement industry-leading security measures to protect your personal information. Our systems utilize encryption, secure servers, and regular security audits to ensure your data remains safe from unauthorized access or breaches.

Our Tokyo-based servers maintain strict access controls, and all staff members undergo regular privacy training. We continuously monitor for potential security threats and update our protection measures to stay ahead of evolving risks.

User Rights and Control

You have comprehensive rights regarding your personal data, including access, correction, deletion, and portability. You can request a complete copy of your styling profile, update your preferences at any time, or request complete deletion of your account.

Our user dashboard provides direct control over your privacy settings, marketing preferences, and data sharing options. You can also manage your stylist communication preferences and opt out of specific data processing activities while maintaining your account.

International Data Transfers

As a Tokyo-based platform serving international customers, we may transfer data across borders to provide our services. All international transfers are conducted under appropriate safeguards and comply with applicable privacy regulations.

We ensure that any data transferred outside maintains the same level of protection through contractual agreements, adequacy decisions, or other approved transfer mechanisms. Your rights remain protected regardless of where your data is processed.

Marketing and Communication

We use your information to send styling recommendations, trend updates, and promotional offers that may interest you. All marketing communications include clear opt-out options, and you can update your communication preferences at any time through your account settings.

We respect your preferences and will only send communications that align with your selected interests. You can choose to receive only essential account-related communications or opt for specific types of content such as seasonal collections or styling tips.

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is kept active for the duration of your membership, with styling profiles maintained to improve future recommendations.

When you request account deletion, we remove your personal information within 30 days, though some data may be retained for legal compliance or legitimate business interests. Anonymized data may be retained for analytical purposes without personally identifying information.

Children's Privacy

Sakura Thread does not knowingly collect personal information from children under 13 years of age. Our services are designed for adults interested in fashion curation. If we become aware that we have collected information from a child under 13, we will delete it immediately.

Parents or guardians who believe their child has provided personal information should contact us immediately. We are committed to protecting children's privacy and complying with applicable laws regarding minors' data.

Regional Privacy Rights

Depending on your location, you may have additional privacy rights under local laws such as GDPR, CCPA, or other regional privacy regulations. These may include rights to data portability, rectification, erasure, and restrictions on processing.

We honor all applicable privacy rights and provide mechanisms for exercising these rights through our customer support channels. Response times may vary based on the complexity of requests and legal requirements in your jurisdiction.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will provide notice before your personal information becomes subject to a different privacy policy and ensure continued protection of your data rights.

Any successor organization will be bound by the commitments made in this privacy policy until they provide you with notice and an opportunity to opt-out of any material changes to how your personal information is used or shared.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify users of significant changes through email or prominent notices on our platform before the changes take effect.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information and respect your privacy choices.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, you can contact us through the following channels:

Email: privacy@oltharwind.com
Phone: +81 3-3491-1558
Address: 6 Chome-15-12 Nishigotanda, Shinagawa City, Tokyo 141-0031

We strive to respond to all privacy-related inquiries within 48 hours and will work with you to resolve any concerns about how your personal information is handled.